Refund policy

RETURNS: 

We currently don't accept any returns, unless something is wrong with the product you received, so please double check before you order that everything is exactly as you want it. Apologies for any inconvenience this may cause! 

To start a return, you can contact us at rangichangishop@gmail.com. Please note that returns will need to be sent to the following address:

PO Box 3076, Pineville, LA, 71360, United States

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not United States, shipping your goods may take longer than expected.

You can always contact us for any return questions at rangichangishop@gmail.com.

DAMAGES AND ISSUES: 

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

EXCHANGES: 

We are currently not offering exchanges, unless something is wrong with your product or if you received the wrong product. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. 

REFUNDS: 

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at rangichangishop@gmail.com.